Deposits: We require a 50% initial non-refundable deposit to secure the order.
Final payment: The remaining payment balance is due on the order due date.
*We reserve the right to cancel the order if the payment is not met.
Rush orders: Requests made 7 days or less before the due date may be subject to a rush order fees.
Changes: No changes can be made to order any less than 7 days before the due date.
*Please note – extra charges may apply to last-minute changes.
Canceled orders will be refunded minus the deposit and any money already spent on supplies.
If a cancellation is requested after work has been started, there will be no refund.
Non-edibles: Our products will occasionally include non-edible items on or in the baked good. We will notify you of which pieces cannot be eaten.
It is your responsibility to ensure they are removed before serving.
There may be traces of products such as milk, eggs, gluten, wheat, soy, nuts. We are a certified home processing bakery, our products are made in a home kitchen and are not inspected by the Department of State Health Services or a local health department. Radah Baked Goods LLC will not be liable for adverse reactions to food consumed or other items that an individual may come into contact with while eating any of our products.
Food allergy disclosure:
Our bakery makes every attempt to identify ingredients that may cause an allergic reaction for those with food allergies. However, be aware that there is always a risk of cross-contamination in our kitchen as we use products such as milk, eggs, gluten, nuts, etc. Although we have strict cross-contamination policies set in place we cannot guarantee a total absence of these products in any of our bakery items.
We cannot duplicate an exact copy of another baker/ artist’s work but will ensure the look is similar.
Delivery & pick-up:
Once an order is delivered or picked up it is then considered no longer in our care. Once an order is no longer under our care we will take no responsibility for any damage(s) caused.
*Please adhere to the agreed-upon pick-up and drop off time
We reserve the right to use all photographs and videos of the product for advertising purposes.